Einstein said “make a problem as simple as possible but no simpler.” This is a fine balancing act, especially dealing with a complex problem when you cannot know all the factors at play or see the interactions between them. The problem situation at one point in time is not the same at another point in time. Quick fixes rarely fix anything in the case of complex problems. The approach to strategy in response must be to build in the ability to allow for emergence; allow for inevitable revelations…

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